The award for one of the strangest smartphone errors in January should definitely go to Apple this time. Users: inside report in the official forum about a magenta colored screen on their iPhone 13 and iPhone 13 Max. According to Apple, however, this is not a hardware error.
- iPhone 13 and iPhone 13 Max displays turn magenta
- The smartphone can then no longer be used and must be set up again
- According to Apple, it has already fixed the error
A strange error in the current iPhone 13 has been circulating on Reddit for a few days . The screen of the smartphone is supposed to turn magenta for the whole of Telekom and then no longer be usable. While users on Reddit can access the smartphone again after a successful restart, some in the official Apple forums have been complaining about the bug for a long time.
That happened to me too so I took it to my local Apple store. They said it was because it didn’t download the latest update (even though it is set to automatic updates). I was sent home because the update takes 30 minutes. After about 5 minutes, the phone says it can’t update. Now it’s crashing and turning off. – Jphon, Apple-Forum
At that time, restarting didn’t help anymore and it was time to go to the Apple Store. However, the handover of a new device was refused there, as many of those affected write. Apple released a statement on Weibo that this was just a software bug and not a hardware issue. The bug has supposedly already been fixed, but there was nothing in the past patch notes about such a fix.
What is causing the bug?
The bug has existed since last year. However, he didn’t seem to appear that often anymore, so the topic hasn’t gone particularly viral so far. After the bug reappeared, some users on Reddit are now trying to find an explanation for the error. Both software and hardware problems are possible causes.
When the display turns bright magenta, many assume the green pixels are no longer working properly. The hardware problem would then mix blue and red pixels into magenta. Another possible cause would be that uninitialized memory in the GPU is responsible for the problem. What exactly triggers the bug has not yet been confirmed by Apple, so only guesses about the actual cause remain.
Have you ever experienced the error yourself? Did a restart help or did you have to switch to a replacement device? What think causes such a bug? Let us know in the comments!